1. General
By using Rajrajeshwari Prakashan, you agree to these terms and conditions.
2. Product Availability
All books are subject to stock availability. Prices may change without prior notice.
3. Orders
Orders are confirmed only after successful payment and verification.
4. Delivery
Delivery timelines may vary by location. Free delivery is available on eligible orders as shown at checkout.
5. Cancellations
Customers may cancel an order only until its status becomes Shipped.
6. Privacy Policy
We value your privacy and protect your personal information.
Information we collect:
Name, email, phone number, address, and order details.
How we use it:
To process orders, provide support, and improve customer experience.
Data sharing:
We do not sell your personal data to third parties.
Payment information:
Online payments are processed through secure payment partners.
Security:
We take reasonable measures to keep your data safe.
7. Refund Policy
Refunds are available only for damaged, defective, or incorrect products.
Time to report:
Please report the issue within 48 hours of delivery.
Verification:
Supporting photos or details may be required before approval.
Non-refundable cases:
Refunds may not apply to used, damaged-by-customer, or incorrectly ordered items.
Processing time:
Approved refunds are processed within 5–7 working days.
8. Shipping Policy
Orders are usually processed within 1–2 working days.
Delivery timeline:
Delivery usually takes 3–7 working days depending on location.
Shipping charges:
Shipping charges are shown at checkout. Free delivery rules are applied automatically where eligible.
9. Content Rights
All site content, images, and publication materials belong to Rajrajeshwari Prakashan unless stated otherwise.
10. Changes
We may update these terms at any time without prior notice.